• For initial orders, the minimum order quantity is 24 puplids.
• For reorders it's 12 puplids.

• Custom images should be high resolution and preferably in vector format, such as Adobe Illustrator. If not possible, PNG or JPG.
• Wider designs tend to work better than taller ones.

• Custom-designed PupLids and Name Drop PupLids can be sold on any e-commerce site, but PupLid designs can only be sold in your retail store or at in-person events.

• The first order of a new design takes about a week to set up as we do some test prints with it. Once the order is placed and is paid, we typically ship in two weeks or less.

• We use a Roland machine to make vinyl heat transfers for our trucker hats. Solid shapes (circles and rectangles like our own designs) work best and there is no limit on detail or color if the overall shape is solid. Additionally, we offer a Direct to Film (DTF) option for more intricate designs or smaller text, which may extend the delivery time by one week and incur an extra cost of $20.

Here's a basic size distribution for initial orders of our 7 sizes that have worked for others:

• TINY: 5%
• XXS: 10%
• XS: 10%
• S: 15%
• M: 20%
• L: 35%
• XL: 5%
  

Alongside the PupLids, 20% of wholesalers purchase matching human hats.

Size	Approx. Front Panel Decoration Area (max width and height)
Tiny	1.85” W x 1.06” H
XXS	2.10” W x 1.20” H
XS	2.60” W x 1.35” H
Small	3.00” W x 1.63” H
Medium	3.50” W x 1.82” H
Large	4.00” W x 2.17” H
XL	4.50” W x 2.50” H
Human	4.50" W x 2.50" H

Yes, we would be happy to include tester products for printers and embroiderers. Please reach out to wholesales@puplid.com with your order number when you make your first order, and we'll make sure to include the tester products for you.

Backorders require full payment when you place the order, subject to any discounts offered. The estimated delivery date will be provided, and while we endeavor to ship backordered items as soon as they are available, delays may happen. If timeline for delivery changes, you will be notified by PupLid via email.

If your order includes both in-stock items and backordered items, we will ship the available products first. The backordered items will be shipped separately when they become available. Please note there may be delays due to factors outside our control.

If your order contains both in-stock items and those available on backorder, we will ship the in-stock items immediately. The backordered items will be shipped in a separate package as soon as they become available. This ensures you receive your products as efficiently as possible.